Welcome to Sydence
The operating system for creative studios — projects, tasks, standups, ideas, knowledge, and an AI that actually knows your studio, in one place.
The 3-minute mental model: your studio runs on a daily loop. Every morning Omos briefs you on the state of things → you post a standup → work moves across the board during the day → everything anyone does is visible to everyone, live. No status meetings, no "what's the latest on…?" messages.
What's in the box
| Area | What it does |
|---|---|
| Dashboard | Daily Brief, stats, activity feed, smart alerts — your studio at a glance |
| Ideas | Capture & vote on what to do next; convert winners into projects |
| Board | Kanban for active work — drag projects across status lanes |
| Pipeline | Lifecycle view: Brief → Approved → In Development → Review → Staging → Deployed |
| Standups | Daily updates + blockers, with an AI coach |
| Knowledge | Your studio's long-term memory — AI-searchable docs |
| Omos | The AI layer: ask, compose, generate docs, get briefed |
| Chat | Channels + DMs, realtime, on every page |
β Beta tester briefing
You're using a real product with real billing — but it's beta, and your job (should you accept it) is to break it and tell us.
How to report anything
- The Feedback tab (bottom-left, amber) — fastest path. Type what happened; the page you were on and your browser info are attached automatically. It goes straight to the team.
- Email — info@pegbitstudio.com for anything longer (attach screenshots!).
A great bug report has three lines: what you did → what you expected → what actually happened. Thirty seconds of your time saves us thirty minutes of guessing.
Known limitations (not bugs — don't report these)
- Chat doesn't notify you when you're away. Messages wait for you in-app. Push notifications are on the roadmap.
- GitHub, Figma and Google Drive integrations show "Coming Soon" — only Slack and Discord webhooks are live.
- Renaming workspace vocabulary (e.g. calling Projects "Productions") isn't in the UI yet.
- Card payments run through Flutterwave for all regions, including international cards. Stripe is coming.
1 Getting started
- Sign up at sydence.com/signup — email + password, or Google. Already have an account? Entering the same email and password simply signs you in.
- Confirm your email. The link arrives from
noreply@sydence.com— check spam the first time. - Create your studio — name, URL slug, and your work categories (changeable later in Settings). On the last step you'll see a "Start with example data" toggle: leave it on to land in a fully-populated studio (sample ideas, a project on the board, a few standups), or switch it off for a clean slate. Either way, you can wipe the samples in one click from Settings → Sample data once your real work is in.
- Invite your team — Settings → Invite Team Members. Each person gets a personal link by email (valid 7 days), or use Get link to share it yourself. When someone joins, everyone's notified.
- Land on the Dashboard — a 60-second guided tour points out the essentials on first visit.
Roles
| Role | Projects & tasks | Manage members | Billing |
|---|---|---|---|
| Owner | ✓ everything | ✓ | ✓ |
| Admin | ✓ everything | ✓ | ✓ |
| Member | ✓ create & move | — | — |
| Viewer | read-only | — | — |
Tip: if an invite email doesn't arrive, the invite still exists — admins can copy the link from Team → Invites → Pending and send it by hand.
2 The daily rhythm
☀️ Your Daily Brief
On your first visit each day, Omos opens a briefing: tasks shipped yesterday, active blockers, projects at risk, deadlines in the next 7 days, who's out, and standup participation — numbers first, detail underneath. Dismiss it and it stays away until tomorrow (it's also on the dashboard all day).
📝 Standups
Standups page → three boxes: what you did, what you're doing, what's blocking you. Posting takes under a minute and feeds everything else — the Brief, project health, the team's shared awareness.
- Blockers are loud on purpose — raising one notifies the whole team instantly. Resolving one announces it too.
- Teammates' standups appear live as they post — no refreshing.
- Omos may offer a private coaching tip if your update could be sharper.
3 Projects, board & tasks
The flow
Ideas → Project → Board → Done. Anyone can submit an idea; the team votes; admins move it through review. The submitter is personally notified at every verdict. Approved ideas convert to projects in one click.
Backlog
This week
In progress
Review
Tasks — work never lands silently
- Open any project card → the task panel. Add tasks, assign, set done.
- Assigning a task pings that person immediately (bell + email) — nobody discovers their workload by accident.
- Give a task a due date (date picker in the composer) and it shows a pill on the card: Today, Tomorrow, or the date. Once it slips past today, the pill turns red — done tasks never show as overdue.
- When the last task is done, Sydence offers to move the project to Review for you.
Comments & @mentions
Every project has a comment thread. Type @FirstName to mention someone — they get a direct notification that cuts through even if they've muted general comment noise.
If a card move ever fails (e.g. you don't have permission), the card snaps back with a message saying why. It will never silently revert behind your back — if you see that happen, that's a bug we want to hear about.
4 Pipeline
The board answers "what's everyone doing this week?" — the Pipeline answers "where does each project stand in its life?"
Six stages: Brief → Approved → In Development → Review → Staging → Deployed. Each card shows how long it's sat in its stage, with aging indicators when something's stuck. Advance a project with one click; reaching Deployed announces it to the team. 🎉
5 Knowledge base
Your studio's long-term memory: processes, brand guidelines, client docs, onboarding checklists.
- Write docs in markdown, generate them with Omos from a prompt, or upload PDF/DOCX (converted automatically).
- Publishing announces the doc to the studio. Drafts stay private and silent.
- Everything is AI-indexed — Omos cites your docs when it answers questions.
6 Omos — your studio's AI
Omos reads your live studio data — projects, standups, team status, knowledge — and answers grounded in reality, with citations. It's not a generic chatbot bolted on.
| Surface | What it does |
|---|---|
| Ask Omos | "What's blocking Acme?" · "Who's overloaded?" · "Summarize last week" — open with ⌘/ |
| Compose | Inline AI drafting anywhere you write |
| Actions | "Create a task to fix the hero image" → the task is actually created |
| Daily Brief | The morning state-of-the-studio (see §2) |
| Smart Alerts | Proactive dashboard warnings: stale standups, stuck projects, deadline risk |
Daily question limits: Free 5 · Studio 15 · Enterprise unlimited.
7 Team chat
The chat bubble (bottom-right of every page) opens realtime chat: #general (everyone, automatic), extra channels (admins), and DMs with any teammate. Unread counts sit on the bubble.
Beta note: chat is in-app only right now — if you're away, messages wait for your return rather than emailing you. Push notifications are on the roadmap.
8 Notifications — tuned by you
Amara assigned you a task: "Type scale pass" on Brand refresh
just nowTunde mentioned you in Q3 showreel
4m agoBrand refresh has a new blocker: waiting on client copy
1h ago- Settings → Notifications has two independent switchboards — in-app (bell) and email — each per event type.
- Things aimed directly at you (task assignments, @mentions, verdicts on your ideas) always come through.
- You never get notified about your own actions.
- Emails batch every ~5 minutes; low-urgency signals roll into the Daily Brief instead of pinging.
9 Goals & analytics
- Goals — quarterly OKRs per member with progress rings; updates sync live. (Studio plan+)
- Analytics — velocity, cycle time, standup participation, blocker trends.
- Project health — every project scores 0–100; red/amber projects surface in the Daily Brief before they become emergencies.
- Benchmarking (Enterprise) — your stats vs. anonymized cross-studio averages.
10 Plans & billing
| Free | Studio | Enterprise | |
|---|---|---|---|
| Members | 5 | 15 | Unlimited (per-seat) |
| Omos / day | 5 | 15 | Unlimited |
| Knowledge docs | 20 | 200 | Unlimited |
| Chat · Digest · Goals · Templates | — | ✓ | ✓ |
| Integrations · Audit log · Export | — | — | ✓ |
- Regional pricing — Nigeria pays in ₦, everywhere else in USD; detected automatically.
- Yearly saves ~20% — toggle on the pricing page or Settings → Billing.
- Enterprise is per-seat — add/remove seats anytime in Settings → Billing → Manage seats.
- Promo code? Settings → Billing → enter the code → features unlock instantly.
- Payments run via Flutterwave — cards (incl. international), bank transfer.
11 Install as an app
| Platform | How |
|---|---|
| Android / Chrome | Menu (⋮) → Add to Home screen → Install |
| iPhone / Safari | Share (□↑) → Add to Home Screen |
| Desktop Chrome / Edge | Install icon in the address bar → Install |
You get an app icon, a standalone window, app shortcuts (long-press the icon → Dashboard / Board / Standups / Ask Omos), and a friendly offline screen when the connection drops.
12 Troubleshooting & FAQ
| Symptom | What to do |
|---|---|
| No confirmation email | Check spam for noreply@sydence.com. Still nothing after 5 min → request again from the login page, then report it via the Feedback tab. |
| Invite email never arrived | The invite exists anyway — ask an admin to copy the link from Team → Invites and send it directly. |
| "Signed up" but it says account exists | If your password matches, you're simply signed in. If not, use Sign in or reset your password. |
| Card move snapped back | Read the toast — it explains why (usually permissions). Viewers can't move cards. If there was no message, that's a bug: report it. |
| Teammate's change isn't appearing | It should appear in ~1s on projects/board/ideas/standups/pipeline/goals. If not: refresh once, then report which page it was. |
| Omos refuses to answer | You've likely hit your plan's daily limit (resets midnight UTC) — or the feature needs Studio+. |
| Feature greyed out / "upgrade" pill | That feature belongs to a higher plan — see §10. Beta testers: redeem your promo code first. |
| Payment completed but plan didn't change | Give it ~30 seconds (webhook). If it persists, contact us with the email you paid with — never pay twice. |
| Stuck loading forever | Hard-refresh (Ctrl+Shift+R). If it recurs, tell us the page + browser via the Feedback tab. |
| How do I download my data? | Settings → Security → Export my data. You get a single JSON file with your account, every studio you belong to, your standups, ideas, tasks, comments, notifications and chat messages. Works on any plan, no waiting. |
| How do I delete my account? | Settings → Security → Delete my account. If you're the sole owner of a studio with other members, Sydence blocks the delete and tells you to transfer ownership first — your team can't be orphaned. Otherwise it's permanent: account + personal data are wiped, content you authored in other studios stays with those studios. |
| I started with sample data — how do I clear it? | Settings → Sample data → Remove sample data. One click; only owners/admins see the option, and it only touches the seeded items. |
Anything else weird? That's exactly what beta is for → Feedback tab (bottom-left) or info@pegbitstudio.com.
13 Keyboard shortcuts
| ⌘K / Ctrl K | Command palette — jump anywhere, do anything |
| ⌘/ | Ask Omos |
| ⌘B | Toggle sidebar |
| G then D | Go to Dashboard |
| G then B | Go to Board |
| G then S | Go to Standups |